At US Diagnostics Center (USDC), we understand the deep personal nature of DNA testing and are committed to protecting your privacy every step of the way. The information you provide, including personal details and genetic data, is collected and stored with the highest standards of confidentiality and security. This Privacy Policy outlines how USDC collects, uses, shares, and safeguards your information when you use our services, website, or authorized collection partners. We believe in complete transparency and integrity in how we handle your data from the moment a sample is collected through the secure delivery of your results.
When you engage with US Diagnostics Center (USDC), we collect only the information necessary to confirm identities, perform accurate DNA testing, and deliver results with accuracy and care. This may include personal details such as your name, date of birth, mailing address, phone number, email address, and payment or order information. We also process genetic information derived from the DNA samples you provide, which is used exclusively for laboratory analysis and reporting. To ensure proper consent and documentation, we may collect limited information from other individuals involved in the testing process, such as parents, legal guardians, or authorized representatives. When you visit our website or use our online services, we may automatically collect certain technical data, including your IP address, browser type, and device information, to maintain system functionality and security. We are committed to collecting only what is necessary and to protecting all information entrusted to us with the highest level of confidentiality.
When you provide information to US Diagnostics Center (USDC), it is used only to deliver accurate testing, dependable service, and clear communication. We use personal information to identify your account, manage orders, verify consent, and ensure your results are delivered securely. The genetic information generated from your DNA sample is processed solely for the test you authorize and for preparing the corresponding laboratory report.
In limited cases, USDC may retain a small portion of a DNA sample or extracted data for internal quality management, method validation, or staff training purposes. Any such use is performed under strict confidentiality and without personal identifiers, ensuring that no information can be linked back to you or any other individual. These activities help maintain the accuracy, reliability, and consistency of our laboratory operations.
We may also use minimal information to maintain internal records, improve the efficiency and security of our systems, or meet lawful documentation and reporting requirements. We never sell, rent, or disclose your data for unrelated reasons. Our focus is to use your information responsibly and confidentially, always in direct support of the services you request and in alignment with recognized laboratory quality standards.
At US Diagnostics Center (USDC), we understand that privacy is a cornerstone of your trust in our services. We do not sell, trade, or share personal or genetic information for any reason unrelated to the testing you request. Information is shared only when necessary to complete your case, ensure smooth communication, or comply with legal obligations.
We may provide limited information to authorized specimen collectors, partner organizations, and service vendors who assist in processing samples, coordinating appointments, or securely delivering results. Each of these parties is carefully vetted and required to maintain confidentiality and data protection standards equal to our own.
If testing is conducted under court order or legal authority, information may be shared only with the appropriate legal entities or individuals designated in the order. Other than these defined cases, USDC does not disclose any information without your explicit authorization. Our disclosure practices are designed to safeguard your privacy and preserve the integrity of every test we perform.
Protecting your information is one of our highest priorities at US Diagnostics Center (USDC). We use strict administrative, technical, and physical safeguards to keep all personal and genetic information secure. Access to client data is limited to trained team members who need the information to perform testing, review results, or provide customer support.
Electronic data are stored on protected servers with encryption and password authentication, and physical samples are kept in controlled laboratory environments with restricted access. Records and samples are retained only for the duration required to complete testing, meet legal or accreditation requirements, or support internal quality systems. After that time, all materials are securely destroyed at regular intervals.
We continuously assess and strengthen our security practices to stay aligned with modern data protection standards and to honor the confidence you place in our laboratory.
US Diagnostics Center (USDC) values your trust and believes that clients should have control over their information. You may contact us to review the information we maintain about you, obtain copies of your test results, or request updates or corrections where needed. You may also request that certain records or DNA samples be permanently destroyed after all required retention periods have expired.
To protect your confidentiality, we will confirm your identity before processing any request. In rare cases, we may not be able to fulfill a request if it violates applicable laws or accreditation requirements; however, we will always provide an explanation and discuss available alternatives. USDC is committed to maintaining transparency, accountability, and respect for your privacy rights throughout the process.
When you visit the US Diagnostics Center (USDC) website, certain technical information may be collected automatically using cookies, web beacons, or similar technologies. These tools help us understand how visitors interact with our site, enhance performance, and ensure a secure and consistent online experience. Cookies may also store basic preferences, such as language or region settings, to make your future visits faster and more convenient.
We do not use cookies to collect personal or genetic information, and we never sell or share cookie data for marketing, profiling, or advertising purposes. Some cookies are essential for the website to function properly, while others help us analyze traffic patterns and improve usability. You can manage or disable cookies at any time through your browser settings; however, doing so may limit access to certain website features or services.
USDC uses Google Analytics and Meta (Facebook) Pixel to better understand how visitors interact with our website, measure engagement, and improve the effectiveness of our online communications. These services may use cookies, pixels, and similar identifiers to collect non-personal information such as IP address, browser type, device identifiers, pages visited, and time spent on the site.
· Google Analytics processes data in accordance with Google’s Privacy Policy and allows users to opt out of tracking by installing the Google Analytics Opt-out Browser Add-on.
· Meta Pixel helps us understand which pages or actions lead visitors to interact with USDC content or advertisements on Facebook or Instagram. Meta’s data processing practices are described in Meta’s Privacy Policy.
All analytical data collected is aggregated and anonymized before review. USDC does not use these tools to identify individuals or to analyze genetic or health-related data. We routinely review our tracking configurations to ensure compliance with applicable privacy, healthcare, and advertising regulations.
USDC routinely reviews and updates its cookie and tracking practices to maintain transparency and compliance with current privacy and data protection standards.
At US Diagnostics Center (USDC), we take consent and authorization seriously. Our testing services are intended for adults aged eighteen (18) or older, or for individuals who have legal authority to provide consent on behalf of another person. By submitting a DNA sample, creating an account, or using our services, you confirm that you meet these requirements.
If a test involves a minor or an individual who cannot legally provide consent, authorization must be obtained from a parent, guardian, or another legally recognized representative. USDC reserves the right to verify identity and authorization before performing any test or releasing related results to ensure compliance with all applicable laws and ethical standards.
We do not knowingly collect or process personal or genetic information from minors without valid consent. If we discover that information has been provided without appropriate authorization, we will take immediate action to delete, restrict, or secure that information in accordance with our data protection policies.
US Diagnostics Center (USDC) is committed to resolving all privacy or service-related concerns in a fair and timely manner. Clients are encouraged to contact us first with any questions or disputes so that we can address the issue directly. Most concerns are successfully resolved through open communication.
If a dispute cannot be settled informally, it shall be resolved through binding arbitration in the State of Ohio in accordance with the rules of the American Arbitration Association (AAA) or another comparable arbitration body. Arbitration proceedings are private and intended to provide an efficient and impartial alternative to court litigation.
Each party will be responsible for its own legal fees and expenses unless otherwise determined by law or the arbitrator. This process ensures that disputes are handled respectfully, confidentially, and in accordance with applicable laws and fair practice standards.
At US Diagnostics Center (USDC), protecting your information is one of our highest priorities. Although we employ strict security measures to prevent unauthorized access or disclosure, we also maintain clear procedures to respond quickly and effectively in the event of a data breach.
If an incident occurs that may compromise the security of personal or genetic information, USDC will promptly investigate, contain, and assess the situation. We will notify affected individuals without undue delay, providing details about the nature of the incident, the types of information involved, and the steps being taken to safeguard your data. When required, proper regulatory agencies will also be notified.
USDC treats all security incidents with the utmost seriousness. Following any breach, we take immediate corrective action, including system reinforcement, process review, and enhanced staff training, to prevent recurrence and maintain the trust and confidence of our clients.
This Privacy Policy may be amended or updated by US Diagnostics Center (USDC) at any time to ensure ongoing compliance with evolving privacy laws, data protection regulations, or operational requirements. Revised versions will be made available on our official website, and the date of the most recent update will be noted within the document. We encourage periodic review of this policy to remain informed about how USDC safeguards personal and genetic data. Continued use of our services following an update constitutes acknowledgment and acceptance of the revised policy.
For any questions, complaints, or formal correspondence regarding this Privacy Policy, please contact:
US Diagnostics Center (USDC)
333 Conover Drive Suite C
Franklin, Ohio, 45005
Email: support@usdctest.com
Phone: (937) 250-1463
Website: usdctest.com
USDC will respond to all legitimate inquiries in a prompt and professional manner following applicable data protection standards.
US Diagnostics Center
333 Conover Dr., STE C
Franklin, Ohio 45005
Phone: (937) 790-9991
Email: support@usdctest.com
